Administration

Administrative and sales specialist

MAKS Yerevan, Armenia | Telegram: @max_angell | VK: @m.angells

Content manager, creator, marketing

Customer Service Professional | Administrative Specialist | Dutch | Armenian | English | 5+ years of experience

Administration and Transcription Experience

IT Service Operations and NOC/Infrastructure leader with 15+ years of experience across India, UAE and Qatar driving IT service delivery, ITSM operations, monitoring, incident response and end-user support in enterprise environments. Hands-on experience leading service operations, ticket governance, major incident handling, operational reporting and monitoring platforms across network, security and cloud infrastructure. Strong background in ITIL-based Incident, Change and Problem Management, service desk operations, KPI reporting, stakeholder communication and continuous service improvement. Exposure to GCC/UAE environments, 24/7 support operations, EUC/user support, asset lifecycle controls and cross-functional vendor/team coordination

My name is Avag Torosyan. I am a Network Engineer and IT Specialist with experience in technical support, computer networking, Linux administration, and Python programming. I am currently studying at the Synergy University, where I continue to develop my knowledge and professional skills in the field of information technology.

Detail-oriented and reliable remote professional with strong communication and organizational skills. Currently focused on data entry, transcription, virtual assistance, and language-related projects.

Versatile and detail-oriented IT professional with strong expertise across QA testing (manual and automated), SQL/database development, computer networking, and programming. Skilled in designing Selenium-based automation frameworks, writing efficient SQL scripts for data validation, and maintaining robust database systems. CCNA-certified with hands-on networking experience and a solid foundation in C# programming for test automation and tool development