Analytical Skills

Public Administration, Quality Assurance & Data Management Specialist

Customer Support Quality Assurance (CS QA) Expert

Financial Operations & Customer Service Professional | Cash Management | 1C & ArmSoft | Client Relations & Account Opening | Customer Support | Data Entry & CRM

I’m a research-focused professional with a Master’s degree in European and Eurasian Studies, specializing in international security policy. I have experience conducting detailed research, fact-checking and verifying information across multiple sources and languages, as well as writing and editing research-based content. I’m fluent in English, Russian, and Armenian, and I also have experience in IT support and communicating complex information clearly to different audiences