Khmer

CXM is seeking a Customer Support Specialist to provide timely and accurate assistance to clients using its trading platforms. The role supports clients through live chat, email, phone, and the client portal, helping resolve account, technical, and transactional issues. The specialist will maintain complete CRM records, coordinate complex inquiries with internal teams, and follow up to ensure resolution and customer satisfaction. This is a full-time hybrid role based in Phnom Penh, Cambodia, with a rotating shift schedule.