Customer Satisfaction

Retention Customer Support

Customer Support, Live Chat Agent, Email Support

Customer Support professional with experience in e-commerce and automotive parts industries, specializing in customer service, order management, account health monitoring, and issue resolution. Skilled in handling customer inquiries through phone, email, and chat while ensuring high levels of customer satisfaction. Experienced in managing marketplace accounts on Amazon, Walmart, eBay, and Alibaba, coordinating with internal teams, and resolving order, delivery, and product-related concerns. Holds a Bachelor of Computer Applications (BCA) and is committed to delivering excellent customer experiences through strong communication and problem-solving skills.

Customer Support Specialist | E-commerce Catalog Specialist | Product Data Management | Customer Service