Google Workspace

Customer Support Specialist | 7+ Years in Client Communication

MAKS Yerevan, Armenia | Telegram: @max_angell | VK: @m.angells

English-focused professional with an ESL background and strong written communication skills. Detail-oriented, reliable, and comfortable working independently in remote environments. Skilled in proofreading, editing, research, written communication, and following detailed instructions. Interested in language, AI, content evaluation, and administrative work, with a strong willingness to learn new tools and processes.

English-Speaking Digital Professional | Research, Content & Operations

Customer Success | Trust & Safety | Operations | Customer Experience | Tourism & Hospitality

Customer Success | Technical Support | Business Development | Hospitality Operations

Administrative specialist

Customer Success Specialist | Elevating Client Experience through Impactful Written & Spoken Communication | English & Persian

Customer Support professional with experience in e-commerce and automotive parts industries, specializing in customer service, order management, account health monitoring, and issue resolution. Skilled in handling customer inquiries through phone, email, and chat while ensuring high levels of customer satisfaction. Experienced in managing marketplace accounts on Amazon, Walmart, eBay, and Alibaba, coordinating with internal teams, and resolving order, delivery, and product-related concerns. Holds a Bachelor of Computer Applications (BCA) and is committed to delivering excellent customer experiences through strong communication and problem-solving skills.