Customer support executive

Customer service, customer support, customer satisfaction, excel, CRM, Slack, Salesforce

Customer Support professional with experience in e-commerce and automotive parts industries, specializing in customer service, order management, account health monitoring, and issue resolution. Skilled in handling customer inquiries through phone, email, and chat while ensuring high levels of customer satisfaction. Experienced in managing marketplace accounts on Amazon, Walmart, eBay, and Alibaba, coordinating with internal teams, and resolving order, delivery, and product-related concerns. Holds a Bachelor of Computer Applications (BCA) and is committed to delivering excellent customer experiences through strong communication and problem-solving skills.