Customer Support Specialist

Libertex Group is hiring a Customer Support Specialist to assist clients with trading platform inquiries, account-related issues, and provide high-quality customer service. The role involves resolving problems efficiently and ensuring a smooth user experience in a fintech environment.

Assist clients with trading platform usage, handle account-related inquiries, resolve customer issues, provide support via multiple channels, and ensure high customer satisfaction.

Experience in customer support, strong communication skills, familiarity with fintech or trading platforms is a plus, ability to multitask, and attention to detail.

Libertex Group is an international financial services group specializing in online trading and investment solutions. With roots dating back to 1997, the group operates well-known trading brands and platforms that provide access to financial instruments such as forex, CFDs on stocks, indices, commodities, and cryptocurrencies.

Libertex Group focuses on technology-driven trading infrastructure, regulatory compliance, and global market access. The company serves clients worldwide, offering advanced trading platforms, risk management systems, and multilingual customer support across multiple jurisdictions.