At a glance
- Salary
- Not specified
- Type
- Full-time
- Level
- mid level
- Location
- Yerevan, Armenia
Overview
SoftConstruct is a leading technology company seeking an Account Manager with strong English language skills to manage and develop relationships with international clients. The role focuses on account management, client communication, coordination with internal teams, and ensuring high levels of customer satisfaction while supporting business growth.
Responsibilities
Manage and develop relationships with assigned client accounts
Serve as the main point of contact for English-speaking clients
Understand client needs and coordinate solutions with internal teams
Prepare reports, presentations, and account updates
Monitor account performance and ensure service quality
Resolve client issues and maintain long-term partnerships
Identify opportunities for account growth and upselling
Ensure compliance with company processes and standards
Requirements
Experience in account management, sales, or customer-facing roles
Excellent spoken and written English
Strong communication and negotiation skills
Client-oriented and results-driven mindset
Ability to manage multiple accounts simultaneously
Strong organizational and time management skills
Experience in IT, iGaming, or tech companies is a plus
Skills
About the company
SoftConstruct is an Armenia-founded global technology company established in 2010. The company focuses on developing innovative, scalable solutions across multiple technology-driven industries, including iGaming, artificial intelligence, data services, blockchain, crypto, and digital payments.
Operating as a technology holding and innovation ecosystem, SoftConstruct builds and manages a portfolio of independent, market-oriented brands such as BetConstruct, FeedConstruct, and FastShift, each addressing specific industry needs. Through this structure, the company supports the creation of flexible products and services that are used by partners and businesses worldwide.
Originally founded by the Badalyan brothers in Armenia, SoftConstruct has expanded internationally and operates through multiple offices across different regions. Its solutions are designed to help businesses transform ideas into sustainable digital products, combining technical expertise with long-term strategic thinking.
With a strong presence in Armenia and a growing global footprint, SoftConstruct continues to contribute to the development of modern technology solutions while supporting innovation, entrepreneurship, and digital transformation across diverse markets.
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