Client Success Expert

INFUSE is a global B2B demand generation company working with leading brands worldwide. As a Client Success Expert, you will manage client relationships, ensure successful delivery of marketing campaigns, and act as a trusted partner to clients by driving satisfaction, retention, and long-term success in a fully remote environment.

Manage and support assigned client accounts

Ensure successful execution and delivery of client campaigns

Act as the main point of contact for client communication

Understand client goals and align solutions accordingly

Monitor campaign performance and address issues proactively

Collaborate with internal teams to meet client expectations

Maintain strong client relationships and drive retention

Prepare reports and performance updates for clients

Experience in customer success, account management, or client services

Strong communication and relationship-building skills

Client-oriented and results-driven mindset

Ability to manage multiple clients and priorities

Analytical thinking and problem-solving skills

Experience in B2B, marketing, or SaaS environments is a plus

Ability to work independently in a remote environment

Fluency in English (additional languages are an advantage)

INFUSE is a global B2B demand generation company that helps organizations grow revenue by connecting them with highly targeted, in-market audiences. Founded in 2012, INFUSE delivers full-funnel marketing solutions including demand generation, content amplification, account-based marketing (ABM), and intent-driven lead generation.

The company works with technology, SaaS, and enterprise organizations worldwide, combining proprietary data, advanced targeting, and performance analytics to deliver measurable marketing outcomes. INFUSE operates globally, supporting clients across North America, Europe, and Asia.