Product Analyst, Donor Portal

Fundraise Up is hiring a Product Analyst for the Donor Portal team in Armenia, remote. Fundraise Up is a modern fundraising platform built to make donating to nonprofits faster and more convenient. The Donor Portal team owns the post-donation experience, focusing on reducing churn, increasing subscription LTV, improving subscription management, and enhancing donor communications. The team is Russian-speaking, with professional working English required at B1 level or higher.

Run A/B tests.
Identify insights in data, conduct research, and help product teams uncover growth opportunities.
Work with retention rate and subscription/supporter LTV metrics.
Design and build data marts.
Develop and maintain BI dashboards.
Handle ad-hoc requests from product teams.

5+ years of professional experience as a Data Analyst or Product Analyst.
Strong foundation in mathematical statistics and probability theory.
Advanced SQL proficiency.
Strong Python skills, including NumPy, Pandas, Matplotlib, and Scikit-learn.
Hands-on experience with BI tools such as Tableau, Power BI, or Metabase.
Strong written English for documentation and communication.
Proactive, detail-oriented mindset and passion for solving complex problems.

Fundraise Up is a technology company providing a modern fundraising platform designed to help nonprofits increase online donations and donor engagement. Founded in 2017, the company offers intelligent donation tools that optimize conversion rates, recurring giving, and overall fundraising performance.

The platform integrates seamlessly with nonprofit websites and leverages data-driven personalization, payment flexibility, and advanced analytics to improve donor experience. Fundraise Up works with mission-driven organizations globally, supporting charities in maximizing the impact of their digital fundraising efforts.