Operations Coordinator

OrdersCo is seeking an Operations Coordinator to support daily order processing, logistics coordination, and service quality management. The role involves working closely with internal teams and partners to ensure smooth operational workflows and timely delivery services.

Monitor and coordinate daily order operations

Communicate with drivers and logistics partners

Resolve operational issues and escalations

Maintain accurate records in internal systems

Ensure service quality standards are met

Support performance tracking and reporting

Collaborate with customer support when needed

Experience in operations, logistics, or coordination roles

Strong organizational and communication skills

Ability to work in a fast-paced environment

Problem-solving mindset

Basic computer literacy

Team-oriented attitude

Ability to work on-site if required

Orders.co is a restaurant technology platform that helps food businesses manage and centralize their online ordering operations. The company provides a unified dashboard that integrates multiple third-party delivery services, direct ordering channels, and operational tools into one streamlined system.

By consolidating orders, menus, analytics, and customer data, Orders.co enables restaurants to reduce operational complexity, improve efficiency, and optimize revenue performance. The platform is designed to support independent restaurants and multi-location chains operating in competitive delivery ecosystems.