Account Manager

Xometry Europe is a leading on-demand manufacturing marketplace connecting customers with a global network of manufacturing partners. As an Account Manager, you will manage and grow relationships with customers, ensure successful project execution, and collaborate with internal teams to deliver high-quality manufacturing solutions.

Manage and develop relationships with assigned customer accounts

Act as the main point of contact for customers throughout the project lifecycle

Understand customer requirements and coordinate with internal teams

Ensure timely delivery and high service quality

Identify upselling and account growth opportunities

Monitor account performance and customer satisfaction

Prepare reports, forecasts, and account updates

Resolve issues and manage escalations when necessary

Experience in account management, sales, or customer success roles

Strong communication and relationship-building skills

Customer-oriented and results-driven mindset

Ability to manage multiple accounts simultaneously

Analytical skills and experience with reporting

Familiarity with B2B, manufacturing, or industrial services is a plus

Experience with CRM systems is an advantage

Xometry is a global on-demand manufacturing marketplace that connects engineers and businesses with a distributed network of manufacturing partners. Founded in 2013, Xometry provides instant quoting and production services for custom parts using advanced technologies such as CNC machining, injection molding, sheet metal fabrication, and 3D printing.

By leveraging AI-driven pricing, supply chain optimization, and digital manufacturing workflows, Xometry enables companies to prototype, scale, and manufacture parts faster and more efficiently. The platform serves customers across aerospace, automotive, industrial, medical, and consumer product industries worldwide.