Merchant

Binance is looking for a Customer Service Agent - Merchant Team to support customers and merchants through chats, emails, and calls. This role focuses on handling inbound inquiries, providing accurate information, resolving customer issues, escalating complex cases when needed, following quality assurance standards, and supporting smooth customer service operations in a remote, shift-based environment.

Unlimit is looking for a Senior Account Manager to manage and grow a portfolio of merchants and payment partners across APAC. This role focuses on account growth, acquiring business, merchant relationship management, identifying new commercial opportunities, upselling and cross-selling Unlimit solutions, and improving account performance through data-driven insights.